Members are urged to call the CPS Dental Provider of their choice ahead of time as many offices now require appointments and will have specific instructions due to COVID-19.

Frequently Asked Patient Questions

Our goal at CPS Dental is to provide our members and their families a simple and straightforward process for receiving dental care. Our network of providers consists mostly of privately owned practices to ensure quality customer care.

  1. A large Network of pre-screened, highly skilled dentists and specialists to choose from.
  2. Minimal out-of-pocket expenses for covered services. (Some services require small co-payments)
  3. No deductibles.
  4. Dentists conveniently located where you live and work.

  1. Find a dentist near you by visiting checking the find a dentist page.
  2. Call the CPS Dental, Inc. Network dentist you have chosen and schedule an appointment.
  3. Sign the claim form at the time of your visit

  1. In dentistry an ounce of prevention is worth a pound of cure.
  2. Prevention is far more cost effective, and much less painful, than expensive reconstruction.
  3. When you use a CPS Dental, Inc. participating dentist you are using a carefully screened professional who is willing and able to provide you with the most effective and advanced dental services and treatments.

A: No, you do not.

A: HIPAA Privacy Rules and Compliance with Federal and State Employment Laws require the following: That neither the health plan nor a health care provider ("covered entities") may release protected health information (PHI) to a third party unless the participant gives his or her written authorization. Even when the covered entity is authorized by the member to release PHI to a third party, the covered entity may only release the minimum PHI necessary to meet the purpose of the authorization.

Protected health information (PHI) is information communicated by a covered entity orally, on paper or by electronic means that individually identifies and relates to an individual's (member's, dependent's or retiree's) medical condition, provision of medical care, enrollment, premium payment, health status or treatment. When a covered entity (health plan, physician, hospital, etc.) possesses PHI, the HIPAA privacy rules apply.

A member must authorize a covered entity to release health information to any third party. This must be a written authorization and it must contain all of the elements specified in the HIPAA regulations. Click here for a copy of the HIPAA authorization form.
(Requires Adobe Acrobat Reader)

The individual's right to revoke the authorization in writing contains an explicit description of exceptions to the right to revoke and instructions on how the individual may revoke the authorization. The instructions must inform the participant to whom the written revocation must be given. Click here for a copy of the revocation form.
(Requires Adobe Acrobat Reader)